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NRVNA Studios Privacy Policy

Last Updated: April 2026

This Privacy Policy describes how NRVNA Studios (the "Site", "Studio", "we", "us", or "our") collects, uses, and discloses your personal information when you visit our website, use our services, purchase classes, memberships, or products, or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. When we make changes, we will post the revised Privacy Policy on the Site, update the "Last Updated" date above, and take any other steps required by applicable law. Your continued use of the Services following the posting of changes constitutes your acceptance of such changes.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses described below, we may use information that we collect about you to communicate with you, provide the Services, comply with applicable legal obligations, enforce our terms, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information that we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can reasonably be associated with you.

Information that you directly provide to us through our Services may include your name, email address, mailing address, phone number, billing address, account information, emergency contact information, date of birth, and any other information you choose to provide when registering for classes, purchasing memberships or retail products, communicating with us, or submitting information through our Site or booking system.

We may also collect order and transaction information, including purchase details, payment confirmations, and billing details necessary to process your transactions. Payment information is processed through secure third-party payment processors, including those integrated through booking and payment platforms such as Mariana Tek. We do not store complete payment card numbers on our servers.

Information We Collect Automatically

We automatically collect certain information about your interaction with our Services. This information may include your IP address, browser type, device type, operating system, pages viewed, time spent on the Site, referring URLs, and other usage data. We collect this information through cookies, pixels, and similar tracking technologies to improve the functionality and performance of our Site and Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties that support our Services. These third parties may include booking platforms, payment processors, analytics providers, advertising partners, and technology vendors that assist us in operating our business. For example, when you register for classes or make purchases, third-party service providers may collect payment information necessary to complete transactions. We treat information received from third parties in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your personal information to provide the Services that you request, including scheduling classes, managing memberships, processing payments, providing customer support, maintaining your account, and communicating with you regarding bookings, purchases, or membership activity.

We may also use your personal information for marketing and promotional purposes, such as sending promotional emails, text messages, newsletters, and updates regarding classes, promotions, events, or studio announcements. You may opt out of receiving promotional communications at any time by following the unsubscribe instructions included in such communications.

We may use your information to detect, investigate, or prevent fraudulent, illegal, or malicious activity and to maintain the security of our Services. We may also use your personal information to improve our Services, enhance user experience, and better understand how our customers interact with our Site and Services.

Cookies

Like many websites, we use cookies and similar tracking technologies to power and improve our Site and Services. Cookies allow us to remember your preferences, understand usage patterns, analyze performance, and improve the overall functionality of the Services. You may choose to disable cookies through your browser settings; however, disabling cookies may affect the functionality of certain features of the Site.

How We Disclose Personal Information

We may disclose your personal information to third parties when necessary to provide the Services, comply with legal obligations, enforce our policies, or protect our business interests. These disclosures may include sharing information with service providers that perform functions on our behalf, such as booking systems, payment processors, customer support providers, marketing services, analytics services, and information technology providers.

We may also disclose personal information in connection with legal processes, regulatory requirements, investigations, or to protect the rights and safety of our customers, staff, and business. In the event of a merger, acquisition, or business transfer, your information may be transferred as part of that transaction.

User Generated Content

Our Services may allow you to submit reviews, testimonials, or other content. Any content that you submit publicly may be visible to others. We are not responsible for the privacy or security of any information that you choose to make publicly available through our Services.

Third Party Websites and Links

Our Site may include links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of any third-party websites that you visit.

Children's Data

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16 years of age. If we learn that a child under the age of 16 has provided us with personal information, we will take steps to delete that information as required by applicable law. Parents or guardians who believe that their child has provided personal information may contact us to request deletion.

Security and Retention of Your Information

We implement reasonable security measures designed to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. We retain your personal information only for as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce our agreements.

SMS Communications and Mobile Information

If you provide your phone number and consent to receive text messages, you may receive SMS communications related to bookings, reminders, updates, and promotions. Message frequency may vary. Standard message and data rates may apply. You may opt out of receiving SMS messages at any time by replying STOP to any message or by contacting us directly. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Your Privacy Rights

Depending on your location, including if you reside in California, you may have certain rights regarding your personal information. These rights may include the right to request access to personal information collected about you, request correction or deletion of personal information, and request disclosure of the categories of personal information collected or shared.

Requests regarding personal information may be submitted by contacting us using the contact information provided below.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, you may contact us at:

NRVNA Studios LLC 

NRVNA Studios
4340–4344 Katella Ave.
Los Alamitos, CA 90720

Email: info@nrvnastudios.com

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